Everything You Should Know About Staffing Agencies

Employment or temporary agencies. It also crossed your mind to turn to one of these companies for help looking for a job, right? In theory, the job agency’s job is simple: a company needs staff to hire and hires an employment agency to take over the selection process.

Once this phase has been completed, the most suitable profiles for the open position are presented to the company.

What Is a Temporary Agency?

A temporary agency, or more correctly an employment agency, is a private operator that operates in the labor market with various functions that have to do in a broad sense with the intermediation between the supply and demand for work.

In the immediate post-war period, the activity of labor intermediation was expressly forbidden to private subjects until the end of the 1990s, as it was believed that this activity responded to the public interest and therefore should remain within the sphere of state control.

There was an obligation to register on the temp agency lists for anyone aspiring to work for others. However, despite the particularly rigid and bureaucratic regulation, the State has failed to play the imagined role of sole actor and guarantor of the functioning of the labor market.

The monopoly-based model of state management has proved to be bankrupt, constituting a brake on the growth of employment and the construction of a modern labor market.

As a response to the inefficiencies of this model, starting from the early nineties the first experimental regulations on the supply of personnel by private operators began to appear in Italy too and with the Memorandum of Understanding of 23 July 1993, it was recognized that the Temporary work could increase employment and make the labor market more efficient.

However, the process of legitimizing the supply of work by operators only materialized in 1997 with the approval of the so-called Treu package which recognizes the lawfulness of employment agencies as private operators in the labor market by admitting the so-called temporary work and putting an end the prohibition of private intermediation.

How Does Staffing Agencies Got Popular?

Starting from the early nineties, the first experimental rules on the supply of personnel by private operators began to appear also in our country and with the Memorandum of Understanding of 23 July 1993, it was recognized that temporary work could increase employment and making the labor market more efficient.

However, the process of legitimizing the supply of work by operators only materialized in 1997 with the approval of the so-called Treu package which recognizes the lawfulness of employment agencies as private operators in the labor market by admitting the so-called temporary work and putting an end the prohibition of private intermediation.

Starting from the early nineties, the first experimental rules on the supply of personnel by private operators began to appear also in our country and with the Memorandum of Understanding of 23 July 1993, it was recognized that temporary work could increase employment and making the labor market more efficient.

However, the process of legitimizing the supply of work by operators only materialized in 1997 with the approval of the so-called Treu package which recognizes the lawfulness of employment agencies as private operators in the labor market by admitting the so-called temporary work and putting an end the prohibition of private intermediation.

How Do I Sign Up? Do I Have to Do an Interview?

To access the services that an employment agency can offer to a person, no registration is required nor is there a standard procedure that is the same for all agencies.

Employment agencies carry out their intermediation activities alongside public employment centers, but unlike these, they do not operate according to protocols that provide for a predefined procedure (registration-interview-signing of the service agreement).

Their activities move from requests from client companies that, with the research and selection activities, must fulfill in order to reach the conclusion of a job administration normally.

Their placement activity, unlike what happens for employment centers, is based on a concrete business need that guides their search for applications, selection, and evaluation of profiles to be presented to the client company.

The branches of the employment agencies take care of contact with people looking for work, collect their CVs, and proceed with pre-selection forms for the establishment of specific databases in which all applications are entered.

Normally, the first reception phase in which workers are welcomed and informed of the activities of the employment agencies is followed by the insertion of personal data and curriculum vitae in a database and a subsequent pre-selection interview.

If the profile is deemed consistent with the open searches, the candidate is presented to the company or placed in an ad hoc training course. If the company considers the application in line with its needs,

What Types of Contracts Can They Offer Me?

Employment agencies can hire their workers on a fixed-term or permanent basis (including the apprenticeship contract). They can also become “promoters” of internships and work experiences.

What matters is that the same conditions and treatment apply to temporary agency workers as would apply to them if they were directly employed by the user company.

With reference to the employment contract, whether it is for a term or for an indefinite period, the legislator has prepared a robust core of rules in order to avoid discriminatory practices or aimed at lowering the protection of workers hired with this type of contract.

What Is the Difference Compared to The Employment Centers?

The generalist employment agencies follow a diversified strategy of activities with respect to the employment centers: alongside and in addition to the administration in and of itself considered, the employment agencies deal with the search and identification of the most suitable worker.

Because they are capable and competent, to meet the specific needs of the client user company that has opened a search with them, normally aimed at administration.

To meet the client company’s request, the employment agency takes care of analytically examining the entrepreneurial needs, defining a detailed program for researching applications, selecting and evaluating profiles, identifies a shortlist of candidates to submit to the client company, possibly taking care of their training and presides over their inclusion in the company organization.

The connection or rather the integration of the intermediation activity with that of administration explains the differences between the placement activities carried out by an employment center and by an employment agency.

Difference Between a Contractor and A Temporary Employee?

None. The so-called principle of equal treatment, articulated in the same way as the well-known constitutional principle of equality and legally codified in legislative decree no. 276/2003, provides for a concrete shelter against improper use of the administration.

With the expression equal treatment, it is meant to refer both to the economic treatment and to the normative one applied to the worker and can be said to be respected only with regard to the entirety of the worker’s status.

In other words, the law aims to ensure the worker in administration through the principle of equal treatment an easy insertion, also socially, of the worker in the community of the user company allowing him a real use of the active legal positions established by the collective agreement and by the law.

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